BEHAVIOUR & RISK MANAGEMENT
WHAT IS BEHAVIOUR?
Positive Interventions
Positive interventions are ones that provide guidance and redirection, focus on teaching new skills, and do NOT force the person engaged in the behavior to make a particular choice. In other words, a positive intervention is one that provides support, encouragement and information to help someone make an informed decision.
CRISIS PREVENTION
CPI is an international training organization committed to best practices and safe behavior management methods that focus on prevention. The cornerstone of CPI is the Nonviolent Crisis Intervention® program, which is
considered the worldwide standard for crisis prevention and intervention training. With a core philosophy of providing for the Care, Welfare, Safety, and SecuritySM of everyone involved in a crisis situation, the program’s proven
strategies give human service providers and educators the skills to safely and effectively respond to anxious, hostile, or violent behavior while balancing the responsibilities of care.
Nonviolent Crisis Intervention training is made available to all Quest staff by way of certified instructors and regular training opportunities.
For more information on the Crisis Prevention Institute or Nonviolent Crisis Intervention, visit their website at
CPI
MOVE OF THE MONTH
January
July
June
May
April
February
December
November
October
September
August
One Hand Wrist Grab Release
March
Two Hand Wrist Grab Release
Rear Choke Release
Front Choke Release
Two Hand Hair Pull Release
One Hand Hair Pull Release
All meetings within the Agency are to begin with the CPI Move of the Month. Regular practice of these techniques will help staff retain the skills they learn during formal CPI training. **Note: Practice of these techniques does not replace formal training requirements as outlined in Quest Policy.**
"Behaviour". Some people define behaviour simply as communication. The Alberta Council of Disability Services (ACDS) defines behaviour "as a given response to a given stimulus or group of stimuli". Whatever definition you subscribe to, most people would agree that "behaviour" is the word we use to describe the way people act. The purpose of behavior management is to identify and address the function of inappropriate behavior. In other words, behavior management looks at why someone engages in a particular behaviour, and what can be done to replace the inappropriate behaviour with an appropriate skill.
Restrictive Interventions
Restrictive interventions often limit someones choices or restrict access to people, activities or items. This could include the use of medications that influence behavior or removing sharp items from someone's home to keep them safe.
Whether you're using a planned response to an anticipated behavior, or an emergency response to an unanticiapted behavior, the actions you take to promote a positive outcome must be person centered.
VS
Behaviours can either be anticipated or unanticipated. When a behaviour is anticipated a plan can be developed that's based on an assessment of the behaviour. But when a behaviour is unanticipated, responses are often based on the training the staff person has in dealing with unanticipated behaviours of concern. In either situation positive and restrictive interventions may need to be considered.
Anticipated and Unanticipated Behaviour
PRN medications that are used to influence behaviour are catagorized as "restrictive" and require a PRN Protocol before they can administered. A PRN Protocol is a document that is written by the Agency to give staff direction on how the medication is to be administered. These protocols must follow the doctor's instructions.
PRN Protocols
In addition to an introduction and an administration criteria, each PRN Protocol contains a series of steps that guide staff through the administration
process. The flowchart (on the right) shows a typical process or "Staff Response" for administering a PRN medication.