HOW TO APPLY
Quest currenly supports over 45 people throughout the city of Lethbridge to live safely in their own homes. The residential team is the largest team in the organization, being home to over 200 employees. There are a range of shifts throughout the houses, usually reflecting hours such as: 8:00-4:00, 4:00-11:00, 4:00-9:00, 11:00-8:00 and so on. We also offer live-in weekend shifts where employees work for 48 hours straight within a home. Residential team members focus on all of the day to day tasks to maintain a home (ie:cooking, shoveling, lawn care, chores, etc) with the key focus of supporting individuals to be as independent in these areas as possible. It is important that employees who work on this team be personally motivated and a team player in order to see success.
How to join Quest:
The Community Access Program provides daytime support to 50+ people. Located at 1245 2nd Avenue South, this central hub is a meeting point for individuals and staff. While the focus of the program remains to "access the community", the facility is well-known as a lively entertainment spot. The Access Program offers a variety of in-house life skills classes which include: Quest for fitness, cooking class, music club, photography club, beauty class, arts club, and a collective self-advocacy group named Voices. The program also offers skills training in the areas of: healthy lifestyles, abuse prevention, and computer training. The program also hosts monthly celebrations and provides an opportunity for people to be included social events. 40 lively employees work in this program assisting individuals to meet their personal goals.
Most people who join the Quest Team try out a few different settings within their first month of employment. This allows each person the time to get to know a variety of people and see where they feel the most confident. Finding a match is key to both employee success as well as the success of the people we support.
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SUBMIT YOUR RESUME
Anyone interested in a rewarding position should submit a resume to the Employee Resource Centre. This resume must include details on previous employment and experience, as well as 3 supervisory employer, educational, or volunteer references. It is important that the information in your resume be accurate as it will be kept on your employee file if you join the Quest Team.
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INTERVIEW
Once resumes are received, members of the team review them. We hire a variety of people, based on the applicants qualifications and needs of the agency at the time. We do our best to find employees who match the personailities and requirements of the people we support. Only successful applicants will be contacted for an interview. After the interview is complete, the Employee Resource Team will contact you if you have met the criteria and offer you a position with Quest.
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Every member of the Quest team must attend an in-house all-day Agency Orientation session. This course covers some basic training in the disability field, and agency policies and procedures. Each employee will be provided with training on paperwork requirements, our Employee Binder, Behaviour Management, Safe Bathing training as well as Abuse Prevention and Response Protocol.
FUNDAMENTAL TRAINING
Interested in opening your home to someone? Support Homes are an amazing opportunity to include people of all abilities into your life, and that of your family. In these settings, a person will reside within your home becoming a part of your family. In most settings, the person has daytime employment or an access program, and might even have respite during some weekends. A support home is an opportunity to change your life and the life of a person with a disability. It doesn't get anymore rewarding than this!
Quest is proud of the work we have done to help people find meaningful employment within the community. We have maintained a contract with the University of Lethbridge for nearly 15 years, a small employment program which allows 20 individuals to earn money each day. As well, we support a number of people who are either part-time or full-time employed, and work with them and their employer to maintain a positive relationship. We are always interested in employees who are motivated to assist people in gaining employment. Think you have these skills? Apply now!
Motivation & a desire to learn and grow are key to being successful at Quest. We accept resumes from a diverse employee base and only require a High School Diploma to become a Disbility Service Worker. We offer a variety of in-house training to prepare our new staff for their positions.
We encourage all employees to pursue post-secondary education in the field, as it will enhance you ability to perform at your job, and also allow for growth within the organization.
Training Inc. currently offers both a Community Disability Support Worker program (brochure), as well as a Health Care Aide program. More information on these programs can be found here.
Residential supports offer up to 24/7 care for people requiring on-going support within their home.
Our Community Access Program is a lively hub where a collective group makes a big impact.
What type of background or education do I require in order to become a member of the Quest Team?
Employment First gives employees who are enthusiastic and bondable an opportunity to connect with local employers.
Respite is an opportunity to provide caregivers and individuals with a break. Respite usually occurs within a staff member's home, where the person is included in the family setting (or couple, or single person!). Respite is a great way to make some extra money from home and to get involved in the field of disability services.
Our Outreach Team developed in the early 2000's when we realized we needed something different. Currently our Outreach Program offers daytime/evening/weekend hours to 30+ people wanting support. Supports are flexible and include things such as: assistance with grocery shopping, budgeting, household maintenence, employment, socialization, court proceedings and appointments. Shifts are relatively flexible and most often occur in the late afternoon and early evening, making them an ideal opportunity for post-secondary students.
There are some basic requirements that each employee must complete or submit once they become an employee at Quest. These are:
- Agency Orientation (in-house)
- First Aid & CPR Level A
- Crisis Prevention Intvervention (in-house)
- Medication Administration (in-house)
- Abuse Prevention & Response (in-house)
- Criminal Record Check
- Intervention Record Check (free!)
- Proof of Driver's Licence & Vehicle Insurance ($2,000,000 third party liability insurance)
- Proof of Home Insurance
(support home/repsite)
For a bit more detail on these requirements see the Employee Resource Centre page.
**In office & shadow orientations must be completed prior to directly supporting someone**
Join our Team:
Respite Care provides individuals and caregivers a break from each other and an opportunity to find balance.
Our Outreach Program offers flexible supports to people with busy lives.
What training and materials do I need in order to become a member of the Quest Team?
CHOICES:
Supported Home care offers people the opportunity to be included as a member of a family.
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FINDING A MATCH
The Employee Resource Centre is always looking for motivated, positive and caring people to join our team. Candidates must show that they have the drive to support and enable people of all abilities to live the most happy, productive, and independent lives possible.
What makes Quest a unique employer? Flexibility.
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Quest Support Services Inc. has over 175 daily shifts. We have shifts available around the clock, making us an attractive employer to many. We offer full-time, part-time, and relief work to over 300 people in Southern Alberta. Check-out our EMPLOYMENT OPPORTUNITIES page to see if we have the right match for you!
Our Children's Program offers a variety of supports to children and their families.
The Children's program began in 2000, and is an opportunity for families to have staff assist in teaching their children life skills and engage in new experiences. We offer a fun and exciting kid's camp every summer that is an amazing experience for everyone involved! If you are a student looking for experience working with children and full-time employment during the summer months, this is the position for you!